General Email responders - 4 x positions currently filled
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Email responders answer the emails sent to general@oagb.org.uk and the messages sent through the Contact Form on our website. Typical enquiries include how to find a meeting, more information about OA or help with doing service at group or Intergroup level. They have a list of answers to Frequently Asked Questions which have been developed by previous volunteers, and someone to contact when unsure how to handle a query. Email responders work on a rota basis usually giving service for 1 week every 4-6 weeks.
Events Email responder - Vacant
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The Events Email responder receives the emails sent to events@oagb.org.uk and forwards flyers and information about upcoming events to the Website and Email List volunteers. The role also involves answering enquiries about OA events from groups and individual members.
Audio Shares Email responder - Currently filled
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The Audio Shares email responder looks after the email inbox where groups send the shares that they record at their meetings. They maintain a spreadsheet of shares received and send them on to the Audio Shares Page Updater for adding to the OAGB website
Mailer/Email Newsletter volunteer - Vacant
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Mailer/email newsletter volunteer use a website called MailChimp to create and send out regular updates to OA members.
The text and attachments are provided to volunteers, which they then enter into the email templates and add the images and links. Previous experience of MailChimp is not necessary for this role, but it does require general competence with using computers.